FAQS

You can first create an account and start shopping by putting your choices into the cart. You could also place the order as a guest, but signing up first is better! You can enjoy several benefits by having an account:

-Easily manage your details, preferences, email address and the status of your orders.

Simply log into your ACCOUNT and start picking your favorites.

yes:

• We strive to develop and produce the highest quality products possible, If for any reason you would like to exchange your product, perhaps for a different size or colour, If you want to return&exchange the item(s) please go to Returns Center , then submit your request, we will give you all instructions. View full Return Policy

Sorry for inconvenience, It is not possible to place an order by phone but there is a Live Chat to interact directly with our Customer Care and get further help before placing your order. You also can eamil us: spport@noxearmor.com

Yes, we do. Please send your customisation requests to support@noxearmor.com, we will give you our quote. Thank you.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Please contact us at support@noxearmor.com

Make sure the information you entered are correct, that your credit card has enough availability to cover the amount of the purchase and that your card has not expired. We inform you that we do not accept payments made by cash or debit cards.

As soon as you place an order, you will receive a confirmation email to the email address used for the registration. The email contains all the details of your order, so please ensure to use a valid and correct email address. If you do not receive this email, and it is not present in your inbox, please check in your junk or spam.

The payment is due at the time of the purchase and confirmation of your order. You can pay directly from our website by credit card, Paypal. Your credit card will be charged at the order confirmation.

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must CONTACT US within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled. You have to return it to us for refund.

You will receive a payment confirmation email and the purchase invoice, if you don't find it, please check the junk and spam folder. If you have any issue in processing your payment, or if you are not sure whether your payment was successful, please contact us:support@noxearmor.com

We offer two different shipping method: STANDARD SHIPPING and EXPRESS SHIPPING. If you want to learn more, please visit our full Shipping Policy.

If the return is due to a seller-related issue (such as receiving the wrong item, a defective product, or a damaged shipment), the seller will cover the return shipping cost. If the return is due to personal reasons (such as change of mind, ordering the wrong item, or dislike of the product), the customer is responsible for the return shipping cost.

Unfortunately, we cannot change the product details once the order is placed. We recommend canceling (if possible) or returning the item after delivery and placing a new order for the correct item.